Help Center

Student Welfare Tracking

Student Welfare Tracking lets authorized staff log confidential concerns against individual student profiles. Concerns are visible only to staff with welfare access — never to students or parents.

Who can access welfare records
  1. 1

    Owner & Manager

    Full access — log, edit, change status, export PDF, and view the Welfare dashboard.

  2. 2

    Instructor (when enabled)

    Access must be enabled by the studio owner in Settings → Studio. When enabled, instructors can log and view concerns on individual student profiles. They cannot access the Welfare dashboard or export PDFs.

Concern statuses
  1. 1

    Noted (yellow)

    A concern has been observed and logged. This is the default status when a new concern is created.

  2. 2

    Escalated (red)

    The concern requires active attention or has worsened since it was first noted.

  3. 3

    Referred (orange)

    The concern has been referred to an outside authority, such as a school counselor or social services.

  4. 4

    Resolved

    The concern has been addressed. Resolved concerns are removed from the class register indicator but remain on file for audit purposes.

Class register indicators
  1. 1

    Welfare dot

    A colored dot appears next to a student's name on the class register when they have an active (non-resolved) welfare concern. The dot color reflects the highest-severity open concern: red for Escalated, orange for Referred, yellow for Noted.

  2. 2

    Visibility

    The dot is only visible to staff with welfare access. Students and parents never see welfare indicators.

Exporting a concern
  1. 1

    Open the student's Welfare tab

    Navigate to the student's profile page and click the Welfare tab. This tab is only visible to staff with welfare access.

  2. 2

    Export as PDF

    Owners and managers can click the export button on any individual concern to download a PDF. The PDF includes the concern details and a confidentiality footer.

  3. 3

    Use cases

    Use the PDF export when sharing records with outside authorities or for formal documentation purposes.

Student Welfare Tracking — Help | MyDojang