Help Center

Messages

Communicate directly with your studio about schedule questions, absences, billing inquiries, or any other topics. Messages provide a convenient way to stay connected with your instructors and staff.

Sending a Message
  1. 1

    Click New Message

    On the Messages page, click the 'New Message' button to start composing a message to your studio.

  2. 2

    Select the studio as recipient

    Choose the studio or specific staff member you want to contact from the recipient dropdown.

  3. 3

    Type and send your message

    Enter your message subject and body, then click Send to deliver it to the studio.

Viewing Messages
  1. 1

    Access your inbox

    All received messages from the studio appear in your inbox on the Messages page.

  2. 2

    See message previews

    Each message shows the sender, subject line, and a preview of the content.

  3. 3

    Open messages to read

    Click on any message to view its full content and any attachments or details.

Read/Unread Indicators
  1. 1

    Identify unread messages

    Unread messages are displayed in bold text, making them easy to spot in your inbox.

  2. 2

    Click to mark as read

    When you open and read a message, it will automatically be marked as read and the bold formatting will be removed.

  3. 3

    Track your conversations

    The read/unread status helps you keep track of which messages require your attention or response.

MyDojang