Help Center

Getting Started for Members & Parents

Welcome to your martial arts studio portal! This guide will help you set up your account, log in, and navigate the member portal.

Accepting Your Invitation
  1. 1

    Check Your Email

    Look for an invitation email from your martial arts studio. Check your spam folder if you don't see it in your inbox.

  2. 2

    Click the Invitation Link

    Click the secure link in the email to begin setting up your account. This link is unique to you and expires after a certain period.

  3. 3

    Set Your Password

    Choose a strong password for your account. Make sure it's something secure but memorable, as you'll use it every time you log in.

Logging In
  1. 1

    Go to Your Studio's URL

    Navigate to your studio's custom portal URL. This is typically in the format: yourstudio.mydojang.net

  2. 2

    Enter Studio Code and Email

    On the login page, enter your studio's code and the email address associated with your account.

  3. 3

    Enter Your Password

    Type in the password you created when accepting your invitation, then click Sign In.

Navigating the Portal
  1. 1

    Dashboard

    Your home page shows quick stats, upcoming classes, recent activity, and important announcements from your studio.

  2. 2

    Progress

    View your current belt rank, curriculum requirements, and completion progress for your next rank advancement.

  3. 3

    Schedule

    See all upcoming classes you're eligible to attend, filtered by your belt rank and program.

  4. 4

    QR Code

    Access your unique QR code for quick check-in at the studio kiosk or with your instructor.

Switching Students
  1. 1

    Locate the Profile Switcher

    Parents with multiple children enrolled can find the profile switcher in the header navigation bar.

  2. 2

    Click to Switch

    Click on the current student's name to see a dropdown of all students associated with your account.

  3. 3

    Select a Student

    Choose which student's profile you want to view. The entire portal will update to show that student's information, progress, and schedule.

Two-Factor Authentication
  1. 1

    What is MFA?

    Two-factor authentication (MFA) adds extra security to your account. After entering your password, you'll also need a code from an authenticator app on your phone.

  2. 2

    Enable MFA

    Go to Settings in the portal sidebar and find the 'Two-Factor Authentication' card. Click 'Set Up' and follow the steps to scan a QR code with your authenticator app.

  3. 3

    Logging in with MFA

    When MFA is enabled, after entering your password you'll be asked for a 6-digit code. Open your authenticator app and enter the current code to complete login.

  4. 4

    Lost your authenticator?

    Use one of your backup codes (saved during setup) to log in. If you've lost those too, contact your studio — they can reset MFA on your account.

Push Notifications
  1. 1

    What are push notifications?

    Push notifications send you real-time alerts for class reminders, schedule changes, and studio announcements directly to your device, even when the portal isn't open.

  2. 2

    Enable notifications

    Click the bell icon in the portal header or go to Settings and toggle on 'Push Notifications'. Your browser will ask for permission to send notifications.

  3. 3

    What you'll receive

    Get notified about upcoming classes, schedule changes, billing alerts, progress updates, and important announcements from your studio.

  4. 4

    Disable anytime

    Turn off push notifications in Settings or through your browser settings if you prefer to only receive email notifications.

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