Billing

Manage your billing information, view your current plan, check payment status, and review payment history. Keep track of all your studio membership charges in one convenient location.

Your Billing Plan

1
Navigate to Billing page
Access the Billing section from your member portal's main menu.
2
View current plan details
See your active billing plan name, plan type (monthly, annual, etc.), and pricing information.
3
Understand your plan benefits
Review what's included in your current plan, such as class frequency, access times, and any additional perks.

Payment Status

1
Check payment status
Your Billing page displays whether your payments are current, pending, or past due.
2
View next payment date
See when your next automatic payment is scheduled to be processed.
3
Address payment issues
If your status shows past due or payment failed, contact the studio immediately to resolve any billing issues.

Payment History

1
Access payment history
Scroll down on the Billing page to view your complete payment history.
2
Review past charges
See all previous charges with dates, amounts, and payment methods used for each transaction.
3
Download receipts
Click on individual charges to view or download receipts for your records or reimbursement purposes.

Family Billing

1
One subscription for the whole household
If your studio has grouped your children into a family, your Billing page shows a single combined total instead of a separate card per child — the studio has one Stripe subscription for the household, not one per student.
2
Per-kid breakdown
Below the combined total, each child's plan and price is listed individually so you can see exactly what makes up the total, including any sibling discount already applied.
3
Sibling discounts are automatic
When your studio offers sibling discounts, the discount is applied as a single line against the combined total — your priciest child is billed at full price and the discount reduces the others. You don't need to do anything to receive it.
4
One payment method for everyone
A single 'Manage Payment' link updates the card on file for the entire family — you don't need to update payment info separately for each child.

Questions about your family's billing?

Only the family's designated billing owner sees the combined family view. If you think a child should be added to or removed from your family, or you have questions about a charge, contact your studio directly through the Messages feature — only studio staff can create, edit, or convert a family billing group.

Billing Questions?

If you have questions about your billing or need to make changes to your plan or payment method, contact your studio directly through the Messages feature. Only studio administrators can modify billing plans and payment information for security purposes.