Retention & Engagement

Identify students who may be drifting away, spot who is ready to test for their next belt, and celebrate students who are building consistent training habits. These tools live under the Students section of your dashboard.

At-Risk Students

1
Navigate to At-Risk
In the sidebar, click 'Students', then select the 'At-Risk' tab. The page lists every active student who has not checked into a class within your configured absence threshold.
2
Set the absence threshold
Use the 'Days absent' selector at the top of the page to choose how long a gap counts as at-risk (e.g., 14, 21, or 30 days). The list updates instantly. 'Days absent' is measured from the student's most recent check-in to today — students with no check-ins at all are always included.
3
Review the list
Each row shows the student name, their last check-in date, and how many days have elapsed. Sort by days absent to prioritise students who have been away the longest.
4
Take action
Click a student's name to open their detail page where you can view their full attendance history, send a message, or note any follow-up. You can also use Broadcast Messaging to reach all at-risk students at once.

Tip: pair with Broadcast Messaging

Use the Broadcast Messaging feature (sidebar → Messages → Broadcast) to send a personalised check-in message to all at-risk students in one step. A short, warm message often brings lapsed students back.

Belt Test Readiness

1
Navigate to Belt Test Readiness
Open 'Students' in the sidebar, then click the 'Belt Test Readiness' tab. The table shows every active student alongside three readiness signals.
2
Understand the three signals
Time-in-rank: how many days the student has held their current belt rank. Curriculum %: the percentage of required curriculum items marked complete. 30-day attendance: the number of check-ins recorded in the last 30 days. Each signal is shown as a coloured badge for quick scanning.
3
Read the overall status
The 'Readiness' column shows one of three statuses — READY (all signals are strong), ALMOST (one or two signals are borderline), or NOT READY (one or more signals are well below the threshold). Use this column to sort or filter the list.
4
Invite to test
For students marked READY or ALMOST, click 'Invite to Test' to open a pre-filled message dialog. Sending the invite notifies the student (and their guardian if applicable) that the instructor believes they are a candidate for the upcoming belt test.

Thresholds are guidelines, not rules

The readiness signals are meant to surface candidates for your review — the final decision always rests with the instructor. A student who is ALMOST ready may still be an excellent candidate; one who is READY may need more polish. Use your judgment alongside the data.

Training Streak

1
What the streak tracks
A training streak counts consecutive calendar weeks in which a student has at least one confirmed check-in. The week boundary is Sunday–Saturday. Missing an entire week resets the streak to zero; a single check-in in any class on any day of the week keeps it alive.
2
Where staff see streaks
Open a student's detail page (Students → select a student). The streak stat appears in the summary card at the top of the page, alongside attendance totals and the last check-in date.
3
Where members see streaks
Members and parents can view their own streak on the member portal dashboard. The streak card shows the current week count and the student's tier badge.
4
Streak tiers
Streaks progress through three tiers based on the number of consecutive weeks: Bronze (3–4 weeks), Silver (5–6 weeks), and Gold (7 weeks or more). Each tier has a distinct badge colour displayed in the portal and on the student detail page.

Streaks motivate consistent attendance

Highlighting streaks in conversations with students and parents is a simple way to reinforce the habit of showing up every week. Consider calling out streak milestones (e.g., reaching Gold) in class or through a broadcast message to celebrate the achievement publicly.