Help Center

Referrals

Grow your studio community with two referral programs: refer other studios to MyDojang for platform subscription credits, or enable member-to-member referrals within your studio.

Platform Referrals (Studio-to-Studio)
  1. 1

    Navigate to Referrals

    Click 'Referrals' in the left sidebar to open the referral management page.

  2. 2

    Check the current reward

    The platform reward is shown at the top of the Platform Referrals card (e.g., 'Reward: Free Month'). This is configured by the platform administrator and applies to all your referral links.

  3. 3

    Generate a referral link

    Click 'Generate Code' to create a shareable referral link. Each link contains a readable code based on your studio name (e.g., korea-tiger-mma-A7B3).

  4. 4

    Copy and share

    Click 'Copy' next to any referral link to copy the full signup URL. Send it via email, text, or social media to other studio owners you know.

  5. 5

    Track your referrals

    The table shows each referral link's status: Pending (not used yet), Signed Up (studio registered), or Completed (first payment made and credit applied).

Member Referrals (Member-to-Member)
  1. 1

    Enable member referrals

    In the 'Member Referral Settings' section, toggle on 'Enable member referrals' to allow your members to generate referral codes.

  2. 2

    Configure the reward

    Choose a reward type: Free Month (credit equal to the referrer's full monthly payment), Fixed Amount (a set dollar credit), or Percentage (a percentage of the new member's first payment). Available options may be restricted by your platform administrator.

  3. 3

    Save your settings

    Click 'Save Settings' to apply your configuration. Members will see a 'Refer a Friend' option in their portal.

Reward Types
  1. 1

    Free Month (default)

    The referrer receives a credit equal to their full monthly payment. This is the most generous option and is the default for new studios.

  2. 2

    Fixed Amount

    The referrer receives a set dollar credit (e.g., $15). Enter the amount in dollars when configuring.

  3. 3

    Percentage

    The referrer receives a percentage of the new member's first payment as a credit (e.g., 15%).

  4. 4

    Platform restrictions

    Your platform administrator may restrict which reward types are available to you. If a reward type is not shown in the dropdown, it has been disabled at the platform level.

How Credits Work
  1. 1

    Stripe Customer Balance

    Referral credits are applied as a negative balance on the referrer's Stripe customer account. This credit automatically reduces the amount charged on their next invoice.

  2. 2

    Credit timing

    Credits are awarded when the referred studio or member makes their first successful payment, not when they sign up.

  3. 3

    Cancel pending referrals

    You can cancel any pending (unused) referral code by clicking the trash icon. This invalidates the code so it cannot be used.

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