Enable at the platform level

Face recognition must first be turned on for your account by MyDojang support. Contact us to enable it for testing.

Enable on the location

Go to Dashboard → Locations → [your location] → Edit. Under Kiosk Configuration, toggle "Face Recognition" on. Save the location.

Set as default (optional)

If face recognition is your primary check-in method, set "Default Method" to "Face" so the kiosk opens on that tab automatically.

Open the student profile

Go to Dashboard → Students and open the student you want to enroll.

Click Face Enrollment

Click the "Face Enrollment" button (or navigate to the student's face enrollment page). The button only appears when face recognition is enabled at the platform level.

Obtain and confirm consent

Read the consent statement to the student or parent. Check the consent checkbox, enter the name of the person giving consent (the student, or their parent/guardian for minors), and click "Grant Consent". You must have the student's (or parent's) verbal or written consent before enrolling biometric data.

Capture face shots

Position the student in front of the camera. The system automatically captures 5 high-quality shots. Progress is shown on screen. This takes 10–15 seconds.

Enrollment complete

Once all 5 shots are captured, the student is enrolled. Their profile will show face recognition as enabled.

Consent is mandatory

Face recognition will not be enabled for a student until consent is recorded. The consent record stores the date, the staff member who recorded it, and the name of the person who actually gave consent (student or parent/guardian) — biometric privacy laws attribute the consent to that person, not to the staff member.

What is stored

Only a 128-number mathematical vector (512 bytes) is stored per capture. No photos, no video, no image data — only the numeric embedding derived from the face.

Students can opt out at any time

Any staff member can delete a student's face data by clicking "Delete All Face Data" on the enrollment page. This immediately removes all embeddings and revokes consent.

Tenant-wide deletion

Studio owners can delete all face data for all students at once via Settings → Privacy → Delete All Biometric Data. Use this when closing down or upon legal request.

BIPA and state biometric laws

If your studio is located in Illinois, Texas, Washington, or other states with biometric privacy laws (BIPA, CUBI, etc.), you are responsible for maintaining a written biometric data policy, obtaining informed written consent, and not selling biometric identifiers. Consult legal counsel for your jurisdiction.

Student approaches the kiosk

When the face tab is active, the kiosk camera opens automatically. A privacy notice is shown: "This studio uses face recognition for check-in. Only enrolled students are matched. No photos are stored."

Automatic detection

The system continuously scans for faces. When a face is detected, it extracts a 128-number vector and compares it against enrolled students using cosine similarity.

Match confidence

A match is only accepted when the best candidate scores above a confidence threshold AND has a clear margin over the next-closest student. Ambiguous matches are rejected — the student is prompted to use another check-in method.

Confirm screen

When a confident match is found, the kiosk shows a confirmation screen: "Face recognized — [Name]. Is this you?" The student taps "Yes" to complete check-in, or "Not me" to cancel.

Per-student deletion

Open the student profile → Face Enrollment. Click "Delete All Face Data". This removes all stored embeddings, disables face recognition for that student, and clears the consent record.

When consent is revoked

Deleting a student's face data immediately prevents them from using face check-in. Their other check-in methods (QR, PIN, etc.) continue to work normally.