Help Center

Broadcast Messaging

Send a single message to multiple recipients at once. Broadcast messaging lets you reach staff, all members, or targeted groups such as a belt rank, specific class, or competition team — all in one send.

Choosing Recipients
  1. 1

    Staff

    Click the 'Staff' button to include all instructors, managers, and other staff members at your studio.

  2. 2

    All Members

    Click 'All Members' to reach every active member across all classes and locations.

  3. 3

    Belt Rank

    Use the Belt Rank dropdown to target members who currently hold a specific rank. You can add multiple belt ranks at once.

  4. 4

    Class

    Use the Class dropdown to target all students enrolled in a specific class template.

  5. 5

    Team

    Use the Team dropdown to target members of a competition or specialty team.

  6. 6

    Combine groups

    You can combine any number of groups. Selected groups appear as chips below the dropdowns. Click the X on a chip to remove it.

Composing the Message
  1. 1

    Subject (optional)

    Enter a subject line for the message. This is used as the email subject when the Email channel is enabled. It is optional for in-app and SMS-only sends.

  2. 2

    Message body

    Type the body of your message in the text area. This is required. Keep SMS-bound messages concise — long messages may be split into multiple SMS segments.

Delivery Channels
  1. 1

    In-App

    Delivers to each recipient's in-app notification feed inside MyDojang. Recipients see a notification badge when they next log in.

  2. 2

    Push

    Sends a mobile push notification to recipients who have opted in to browser or device push notifications.

  3. 3

    Email

    Sends an email to each recipient's registered email address. The Subject field is used as the email subject line.

  4. 4

    SMS

    Sends a text message to each recipient's phone number. SMS usage counts toward your plan's monthly message limit.

  5. 5

    Mix and match

    You can enable or disable any combination of channels. At least one channel must be active (the Send button is disabled if all channels are off and recipients are selected).

Sending the Broadcast
  1. 1

    Review recipient count

    After selecting groups, the Recipients card shows an estimated recipient count. This updates automatically within half a second of changing your selection.

  2. 2

    Click Send Message

    When you are ready, click 'Send Message'. If SMS is enabled, a confirmation dialog will appear showing the estimated recipient count before the message is delivered.

  3. 3

    SMS confirmation dialog

    The SMS confirmation step is shown whenever the SMS channel is toggled on. Confirm to proceed, or cancel to go back and adjust your settings.

  4. 4

    After sending

    You will see a success toast with the final recipient count and be returned to the Messages page.

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