Help Center

Face Recognition Check-In

Some studios offer face recognition as a convenient check-in option. Here's what it does, what data it stores, and how you can opt out at any time.

How It Works
  1. 1

    Stand in front of the kiosk

    When the face tab is active, the kiosk camera opens. A message on screen lets you know face recognition is being used.

  2. 2

    Your face is scanned automatically

    The system looks for a face in the camera view. When it detects one, it creates a short mathematical vector (128 numbers) from the shape of your face features.

  3. 3

    You are matched to your account

    That vector is compared against your enrolled reference vectors. If there's a confident match, the kiosk shows your name and asks you to confirm.

  4. 4

    Tap 'Yes' to check in

    Tap "Yes, Check In" to complete your check-in. If the name shown isn't you, tap "Not me" — the check-in is cancelled and no attendance is recorded.

Your Privacy
  1. 1

    No photos are stored

    The system never saves photos or video of your face. Only the 128-number mathematical vector is stored — this cannot be reverse-engineered into a photo.

  2. 2

    Enrollment requires your consent

    You (or your parent/guardian) must give consent before any face data is captured. Staff cannot enroll you without your permission.

  3. 3

    Your data stays with your studio

    Face data is isolated to your studio's account. MyDojang does not use or share biometric data across studios or for any other purpose.

  4. 4

    You can opt out at any time

    Ask a staff member to delete your face data. It is removed immediately and you can use other check-in methods (QR code, PIN, or name lookup) instead.

Opting Out
  1. 1

    Speak to a staff member

    Tell a staff member you'd like your face data removed. They can delete it from your student profile immediately.

  2. 2

    What happens when data is deleted

    All stored face embeddings are permanently deleted. Face recognition is disabled for your account. Your other check-in methods continue to work normally.

  3. 3

    Re-enrolling later

    If you change your mind, you can be re-enrolled at any time. Staff will ask for your consent again and capture new reference shots.

Face Recognition Check-In — Member Help | MyDojang