Question 1

How much does MyDojang cost?

Accepted Answer

MyDojang starts at $49/month for small studios. We offer three plans based on your studio size and feature needs — all with transparent pricing, no hidden fees, and no long-term contracts. Visit our pricing page for full details.

Question 2

Is there a free trial?

Accepted Answer

Yes. Every plan includes a 30-day free trial — no credit card required. You get full access to all features during the trial so you can set up your studio and see if MyDojang is the right fit before committing.

Question 3

How long does it take to set up?

Accepted Answer

Most studio owners are up and running within an hour. Sign up, create your studio profile, add your belt ranks and class schedule, and enroll your students. There's no complicated onboarding or training required.

Question 4

Do I need any special hardware or software?

Accepted Answer

No. MyDojang is a web application that works in any modern browser on any device — desktop, tablet, or phone. For kiosk check-in, any tablet or computer with a browser will work.

Question 5

Can I track belt ranks and promotions?

Accepted Answer

Yes. MyDojang has full belt rank and curriculum tracking built in. You can configure your belt system, create belt test events, register eligible students, record results, and automatically promote students who pass. Every student has a complete promotion history timeline.

Question 6

How does kiosk check-in work?

Accepted Answer

Set up any tablet or computer at your entrance as a check-in kiosk. Students can check in by scanning their personal QR code or entering their PIN. Attendance is tracked automatically — no manual roll call needed. The kiosk uses your studio's branding and works without any login.

Question 7

Can parents view their child's progress?

Accepted Answer

Yes. MyDojang includes a member portal where parents can log in to see each child's belt progress, attendance history, class schedule, upcoming events, and awards. It keeps families engaged and informed without any extra work from your staff.

Question 8

Does MyDojang support multiple locations?

Accepted Answer

Yes. You can manage multiple studio locations from a single account. Each location can have its own class schedule, instructors, branding, and kiosk. Students and staff can be shared across locations.

Question 9

Can I create printable materials like schedules and certificates?

Accepted Answer

Yes. MyDojang includes 8 types of marketing handouts — class schedules, pricing sheets, event flyers, studio info cards, belt testing flyers, welcome packets, certificates, and progress reports. All are branded with your studio's logo and colors, and can be printed or downloaded as PDF.

Question 10

Does MyDojang have a mobile app?

Accepted Answer

MyDojang is a progressive web app (PWA) that works on any mobile device through the browser. You can add it to your home screen for an app-like experience. This means no app store downloads and instant access to the latest features.

Question 11

What payment methods can my students use?

Accepted Answer

Online payments are processed through Stripe, which supports all major credit and debit cards. You can also track manual payments like cash, checks, and bank transfers. You choose the payment method per billing plan — online, manual, or both.

Question 12

Are there long-term contracts?

Accepted Answer

No. MyDojang is month-to-month with no lock-in contracts. You can cancel anytime, and your subscription continues until the end of your current billing period. You can also export all your data at any time.

Question 13

Can prospective students sign up and pay online?

Accepted Answer

Yes. You can create direct signup links for each billing plan. Share the link on your website, social media, or via email — new members can sign up and start their subscription in one click without you having to manually enroll them.

Question 14

I'm using another platform — how hard is it to switch?

Accepted Answer

Switching is straightforward. Sign up for a trial, set up your studio configuration (belts, classes, plans), and add your students. Most studios complete the transition in a day or two alongside their existing system, then switch over when ready.

Question 15

How does MyDojang compare to Kicksite or Zen Planner?

Accepted Answer

We've created detailed side-by-side comparison pages for each major competitor, including Kicksite, Zen Planner, Spark Membership, PerfectMind, RainMaker, and Member Solutions. Each page shows a feature-by-feature breakdown so you can see exactly where MyDojang differs.

Question 16

Is my data secure?

Accepted Answer

Yes. All payments are processed through Stripe (PCI DSS compliant) — your students' card data never touches our servers. MyDojang uses encrypted data storage, multi-factor authentication (MFA), and secure HTTPS connections. Your data is backed up regularly.

Question 17

Can I use my own email domain for notifications?

Accepted Answer

Yes. Instead of sending notifications from noreply@mydojang.net, you can configure your own domain so emails come from your studio's address. MyDojang walks you through the DNS setup and handles email verification automatically.

Question 18

Can I sync the class schedule with my calendar?

Accepted Answer

Yes. MyDojang provides iCal feeds that work with Google Calendar, Apple Calendar, Outlook, and any other calendar app that supports iCal subscriptions. The feed auto-refreshes so your calendar always shows the latest schedule.

Martial Arts
Studio Management

Frequently Asked Questions

Getting Started

Features

Billing

Switching

Technical

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Martial ArtsStudio Management